The Citrix Product Documentation site is the home of Citrix documentation for IT administrators and developers. / Downloads / Citrix Receiver / Earlier Versions of Receiver for Mac / Receiver 12.6 for Mac. Receiver 12.6 for Mac Release Date: Jun 19, 2017. Compatible with. Mac OS X 10.10, 10.11, 10.12. Download Receiver for Mac Download Receiver for Mac. 56.8 MB (Mac) -.dmg. Checksums SHA256. Citrix Receiver Download; Citrix Receiver For Mac 12.6; Important update about Citrix Receiver Beginning August 2018, Citrix Receiver will be replaced by Citrix Workspace app. While you can still download older versions of Citrix Receiver, new features and enhancements will be released for Citrix. In a customer's app when you have multiple records open and you attempt to create a new record on one. When clicking the add button it flips to another window/record instead of. Virtual screen tech like Microsoft Remote Desktop an a plethora of standard VNC desktop sharing systems exist so it is not the approach that keeps the latest Citrix Receiver from the store. Bear in mind Citrix Receiver was permitted in the App Store up to the Mar 11, 2011 release but then was 'de-listed'. Citrix receiver mac 12.6, Citrix Workspace app is a new client from Citrix that works similar to Citrix Receiver and is fully backward-compatible with your organization’s Citrix infrastructure. Citrix Workspace app provides the full capabilities of Citrix Receiver, as well as new capabilities based on your organization’s Citrix deployment.
Some features require a compatible Internet service provider; fees may apply. The use of content codes and redeemed software is subject to the terms and conditions of the Mac App Store (and the OS X Lion End User License Agreement (Some features require an Apple ID; terms apply. Mac os x lion usb download. Content codes are usually delivered within 1 business day but may occasionally take longer.
Applicable Products
- Receiver for Mac
Information
For information about configuring Citrix Receiver Updates, see Configure Auto-update using StoreFront in Citrix product documentation.
There are four sections in this document:
Section 1: Key Citrix Receiver Updates settings for troubleshooting
You can configure Citrix Receiver Updates as follows:
Picasa for mac download old version downloads. Right-click the Citrix Receiver for Mac icon in the menu bar.
- Select Preferences > Advanced > Updates.
Note: In Receiver for Mac version 12.6, this tab was named as Auto Update. From Receiver for Mac version 12.7, this tab is renamed to Updates.
By default, Yes, notify me is enabled.
If the user account is managed by an administrator or is under a company policy, the Citrix Receiver Updates options might be set according to the administrator-specified settings.
Citrix Receiver Updates rollout period:
Citrix Receiver Updates rollout depends on the delivery period and rollout priority.Based on the delay group settings, updates are available at the beginning, the middle, or the end of the delivery period.
The delay groups are categorized as follows:
- Fast – Update rollout happens at the beginning of the delivery period.
- Medium – Update rollout happens at the middle of the delivery period.
- Slow – Update rollout happens at the end of the delivery period.
Terminal Command to modify Updates rollout period:
defaults write com.citrix.receiver.nomas AutoUpdateRollOutBucketIndex -int valueValid values are 0, 4, 9.
wherein 0 corresponds to Fast, 4 correspond to Medium and 9 correspond to Slow.
For how to setup the rollout policy using macOS Server, please check the key AutoUpdateRollOutBucketIndex in Citrix Receiver Updates settings using macOS Server section.
Section 2: Citrix Receiver Updates settings using macOS Server
To make changes to the Citrix Receiver Updates setting using macOS Server, go to Profile Manager > Groups > Group Name > Settings > Custom Settings in macOS Server.
Edit Custom Settings and create a new Preference Domain for com.citrix.receiver.nomas as shown in the below image:
The following are list of supported Citrix Receiver Update settings from macOS Server:
| Key | Type | Values | Description |
| AutoUpdateState | string | Auto, Manual, FollowSF, Disabled | Used to configure Citrix Receiver Updates state. Supported values: Auto: Citrix Receiver Updates set to check for updates automatically. Manual: Citrix Receiver Updates set to be check by User. No automatic checking for update. FollowSF: Citrix Receiver Updates check are as per policy set by Administrator on Storefront. Disabled: Citrix Receiver Updates disabled for Clients. |
| AutoUpdateRollOutBucketIndex | int | 0,4,9 | Used to configure the Updates rollout period. 0 corresponds to Fast, 4 corresponds to Medium and 9 corresponds to Slow. |
Section 3: Citrix Receiver Updates Logging
Citrix Receiver Updates logging is enabled by default with Citrix Receiver for Mac Version 12.6 and 12.7.
Citrix Receiver Updates logs can be found in the ~/Library/Logs/Citrix Receiver folder. The log files related to Citrix Receiver Updates are:
- Citrix Receiver Updater_Timestamp.txt
- ReceiverHelper_Timestamp.txt
Section 4: Troubleshooting Citrix Receiver Updates
Check for the requirement below as part of troubleshooting Citrix Receiver Updates.- If you have configured an SSL intercepting outbound proxy, you must add an exception to the Receiver Citrix Receiver Updates Signature service (https://citrixupdates.cloud.com) and the download location (https://downloadplugins.citrix.com).
Common issue #1: Software is up-to-date:
To check for updates manually, select the Check for Updates option from the Citrix Receiver for Mac icon in the menu bar. When you check for updates manually and do not find any update available, it is due to the following reasons:- No updates are available.
- Your account is set to a medium or slow category in the delay group. This indicates that the update rollout happens at the middle or at the end of the delivery period.
Solution:
You can check for updates at a later time or wait for the Citrix Receiver Updates notification.
Common issue #2: Issues when checking for updates:
An update check can fail for various reasons. For example:- No network connection during the update check.
- Firewall settings do not allow a connection to the update server.
Solution:
Citrix Receiver 12.6 For Mac
Ensure that your network connection is working properly. Alternatively, also verify that the firewall settings are not blocking the connection to the Citrix update server.
Common issue #3: Issues when downloading the update:
There might be a network connection issue when checking for updates or when you click the Download option.
The following error message appears if there is an issue when downloading the update.
Solution:
Ensure that your network connection is working properly.
Common issue #4: Error during installation:
During installation of the update, the following issues might occur:- Not enough disk space
- System failed to start installer for Citrix Receiver for Mac.
Citrix Receiver For Mac 10
Ensure enough disk space is available on the client machine for installation to succeed.
Additional Resources:
A list containing the majority of Citrix Workspace app for Mac (formerly Receiver for Mac) support articles collated to make this page a one stop place for you to search for and find information regarding any issues you have with the product and its related dependencies.
The page is updated daily with new support articles and information. Articles will change from time and if information here is outdated or incorrect please let me know using the comments. Links may also expire or change so if you find broken links, please again let me know. For each issue, known product versions affected are recorded however that does not mean product versions that aren’t listed are not affected.
There is a search box that you can use if looking for a specific fault. For example if you have an error code or error message, use that to perform a search. You can also use your browsers search feature which will perform a search against the whole page based on the words you enter.
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| wdt_ID | Brief Description of Issue | Brief Description of Fix | Applicable Product Versions Affected (if known) | Link to supplemental Support Article(s) |
|---|---|---|---|---|
| 1 | Bloomberg keyboard and finger print scanner not redirecting to Citrix session. | Redirection of this device is not fully supported but there is a method to follow that can be tried to get it working, as explained in the CTX article. | https://support.citrix.com/article/CTX227075 | |
| 2 | Windows Mac users connect to NetScale full VPN, they cannot reach external websites. Split DNS is not working. | This is by design. The Mac VPN client does not support split DNS so all DNS requests are sent to NetScaler for resolution. If NetScaler cannot resolve the domain name then users will get an invalid response. This issue will be fixed under an existing enhancement request. | https://support.citrix.com/article/CTX225297 | |
| 3 | When using HDX 3D Pro, a black box may appear around some custom cursors. | This is a known issue and 32-bit cursors are being investigated as part of the product road maps for Citrix Receiver for Mac. Cursors that employ shadow effects for example are classed as 32-bit cursors and not currently supported by Receiver for Mac. | https://support.citrix.com/article/CTX223626 | |
| 4 | If using a proxy connection, communication over EDT fails. | This is a known issue. | Receiver for Mac 12.5. | |
| 5 | You receive an 'Initialization failed' error. | This is caused by an upgrade to macOS Sierra. Upgrade to Receiver for Mac 12.3 which is compatible with this OS. | ||
| 6 | Delivering a proxy.pac file to clients via NetScaler Session Policies works for Windows devices but now Mac. | At the moment, only Windows devices are supported. Proxy PAC support for MacOS is currently being worked on. | https://support.citrix.com/article/CTX227262 | |
| 7 | When launching an application or desktop you may receive error 'System Extension Blocked'. | A new feature introduced to MacOS High Sierra requires user approval to load any newly-installed third-party kernel extensions. Navigate to 'System Preferences -> Security & Privacy' and click 'Allow' against 'Citrix Systems Inc'. | Citrix Receiver for Mac 12.7 and above, and MacOS High Sierra. | https://support.citrix.com/article/CTX228208 |
| 8 | French Canadian special accent characters do not display correctly when accessing a Windows 7 VDA. | Upgrade to Receiver for Mac 12.7. | Citrix Receiver for Mac 12.4. | https://support.citrix.com/article/CTX231623 |
| 9 | Alt+Tab does not switch properly all the time and Alt+Enter does not work in Excel. | Upgrade to Receiver for Mac 12.7. | Citrix Receiver for Mac 12.6. | https://support.citrix.com/article/CTX231624 |
| 10 | When using a DisplayLink docking station with v3.1 drivers and Receiver for Mac there is a high ICA RTT spike over 1000ms. | Upgrading to DisplayLink v4.0 drivers and MacOS 10.13 High Sierra resolves the issue. The issue is still being investigated for earlier MacOS versions. | Citrix Receiver for Mac 12.6 and 12.7. | https://support.citrix.com/article/CTX231625 |
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